Customer

Cindy J Cosmetic Labs

Founded

2018 (Full-time since
2020)

Industry

Cosmetic R&D formulation

Serves

Emerging beauty and
skincare brands

From spreadsheets and manual processes to one centralized platform

Cindy J Cosmetic Labs reduced administrative work and achieved the regulatory depth, cost accuracy, and quoting speed that used to require a much bigger team. This gave the founder more time to focus on chemistry and clients.

Before Ithos

  • Manual Cost-of-Goods Work
  • Composition Math by Hand
  • Scattered Supplier Files
  • Manual Regulatory Reviews

“Too much time went into pulling information from different websites, supplier documents, 
 and emails. Putting together a quote could take hours.”

Cynthia Johnson, Founder and CEO of Cindy J Cosmetic Labs

After Ithos

  • Real-time Cost of Goods Visibility
  • Composition Breakdowns
  • Data sheets in one place
  • Streamlined Regulatory Screening

“Ithos software is a twofold approach for cosmetic laboratories and brand founders. It saves time and money on cost of goods and compliance reporting.”

Cynthia Johnson, Founder and CEO of Cindy J Cosmetic Labs

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The software solved the workflow.

The partnership made the

decision clear.

Collaborative model

Unlike flat-fee software, Ithos offered ongoing collaboration and support through a partnership-driven engagement model.

Hands-on assistance

The Ithos team walked Cynthia through EU Prop 65 screening, flagging allergen considerations for a client early in the formulation process.

Ambassador program

Cynthia became Ithos’ inaugural ambassador, providing feedback and helping contribute to the program’s development from the start.

“The people made the decision for me. The ambassador program felt like we were building it together from the ground up.”

Cynthia Johnson, Founder and CEO of Cindy J Cosmetic Labs

Faster quoting. Earlier compliance visibility. More
time for formulation.

Discover how Ithos helped Cindy J Cosmetic Labs turn fragmented formulation, compliance, and quoting workflows into a centralized, scalable system.

Download the case study