With 32 states weighing more than 200 bills, brands navigate a complex patchwork of regulations and timelines

Per- and polyfluoroalkyl substances, also known as PFAS, are a class of artificial, biopersistent chemicals that are popular in consumer goods, including cosmetics, because of their durability. The trend of banning PFAS chemicals in cosmetics is expected to continue, given recent legislative action, coupled with new research showing increased health risks of the compounds. With 32 states weighing more than 200 bills, and several states and countries already putting laws on the books, cosmetic companies will continue navigating the patchwork of different PFAS regulations and timelines.  

Known as “forever chemicals” because they are almost impossible to destroy and remain in the environment for an extended period, PFAS are often used to make cosmetics longer-wear, waterproof, easier to spread, more absorbable on skin, and to give the appearance of smoothness or shimmer. PFAS are also common in non-stick cookware, cleaning products, fire-fighting foam, food packaging and processing. 

The FDA does not currently regulate PFAS and most people in the U.S. have some in their bloodstream. Some studies report potential health risks that may include: change in liver enzymes, decreased infant birth weight, and higher risk of high blood pressure – as well as cancer. 

A sample of state laws and regulations include: 

California: In 2020, California banned 13 PFAS in cosmetics in the Toxic Free Cosmetics Act, also known as AB 2762. It goes into effect on January 1st, 2025. Another proposed bill, AB 2771, would ban all PFAS in California – not just 13. A second proposed bill, AB 2247, would require annual registration of all products containing PFAS that are sold in California on a publicly accessible reporting platform. 

New York: A new law requires notification of added PFAS by 2024. By 2025, the sale of products with added PFAS will be completely banned in the state. 

Maine: In July 2021, the state of Maine passed a law that requires companies to submit notifications to the state if there are “added PFAS in their products.” The state will ban the sale of products with additional PFAS by 2030.

Maryland: Maryland recently enacted H.B. 643 which prevents certain substances from being included in cosmetic products sold within the state. It goes into effect on January 1, 2025 and will prohibit businesses from “knowingly manufacturing, selling, delivering, holding, or offering for sale in the State a cosmetic product that contains certain ingredients” that include 13 PFAS chemicals or any salts of the named PFAS. The ban includes eleven other chemicals such as mercury and formaldehyde, as well as two phthalates. 

Note: the law exempts cosmetics containing PFAS where the product was manufactured intending to comply with the law and contains a trace quantity of a banned ingredient due to an impurity, the manufacturing process, or because of storage and packaging. 

Vermont: In 2021, Governor Phil Scott signed S20, banning the sale of consumer products that contain PFAS.

Minnesota: Three bills that would ban the manufacturing, distribution and sale of cosmetic products, as well as cookware and ski wax, that contain PFAS are being considered this year. The ban would go into effect on Jan. 1, 2024. 

Massachusetts: After a year-long study, Massachusetts Interagency Task Force has recommended the Bay State regulate PFAS chemicals as a class, restrict the sale of consumer products with intentionally-added PFAS by 2030.

Michigan: In 2021, Governor Gretchen Whitmer ordered state agencies to avoid buying products containing per- and polyfluoroalkyl substances (PFAS) when possible.

Washington: Governor Jay Inslee signed HB 1694 into law, tackling PFAS in a broad range of products by 2025. It includes both cosmetics and clothing. 

Canada: Last year, the Canadian government agreed to three steps toward addressing PFAS as a chemical class. They include:  

  • continue to invest in research and monitoring on PFAS
  • collect and examine information on PFAS to inform a class-based approach
  • review policy developments in other jurisdictions

By 2024, Canada will publish a state of PFAS report to summarize findings. 

Read more about Canada and PFAS

The Netherlands, Germany, Denmark, Sweden, and Norway: This group of European nations is working on a proposal to restrict all PFAS in cosmetics. It will be presented to the European Chemicals Agency in July, and is considered the first step toward a full European ban of PFAS. 

While some retailers, such as H&M , Sephora and Ulta have already taken action regarding PFAS, the ingredient is still pervasive in many products. Because there is no universal law regulating PFAS in cosmetics, they are not required to appear on an ingredient supplier’s Safety Data Sheet. This means a brand could have PFAS in its ingredients without knowing. Given the legislative activity and expected litigation, brands should communicate with manufacturers and know the impurities in their raw materials, including PFAS, to ensure they are compliant. 

If you have questions about complying with current or future PFAS regulations, Ithos team of regulatory experts can help. Our new Formul8 solution is also designed to help brands develop new products that meet internationally compliance standards. 

If you are in the early stages of launching a cosmetic line, we’ve provided five ways to build a global brand from the beginning. Working with cosmetic and skin care companies, retailers and raw material suppliers of all sizes, we know it pays to think ahead. A little more effort now will pay off, saving major time – and money – when you’re ready to move into new markets. Here’s what you need to know: 

  1. Determine all target markets: Too often, brands start out focusing solely on their domestic market – planning to figure out their next move down the road. But that can cause major disruptions if you discover an ingredient isn’t compliant in a new jurisdiction. The Ithos Information Network (IIN) can evaluate your formulation against current and future market requirements, so when the time comes, you’ll be ready.
  2. Prioritize Ingredients: By evaluating ingredients in all potential markets, you may learn that something  works in say, the US, Canada and EU, but not in China. With that information, you can decide whether it is worth it to find an alternative – or adjust your sales strategy to those compliant jurisdictions. Ithos’ Formul8 tool provides a snapshot of each ingredient and its alternatives. 

Learn more about the six key stages – or gates – in the product development process. 

  1. Store and Organize documentation as you go: Too often, sales take off and brands are ready to move into new markets, only to face delays because they don’t have up to date documentation on hand. It is much easier to gather as you go – especially if you are using a contract manufacturer. Our Document Vault stores and organizes your documentation, making it easy to update and replicate across product lines. And our Supplier Outreach services can collect, review and fill in documentation gaps for you. 

Get tips on finding the right contract manufacturer. 

  1. Consider corporate social responsibility: From sustainable raw materials to recycled packaging, today’s consumers expect cosmetic and skin care brands to demonstrate good corporate social responsibility (CSR). Sustainable products and packaging are increasingly common requirements to sell in certain states and countries. Using social media, more customers are seeking out – and sharing – brands that align with their environmental values. Build a global brand from the beginning by implementing CSR best practices from the start. 

Learn more about the rising demand for clean cosmetics 

  1. Stay on top of changing regulations: States, countries and jurisdictions like the EU are constantly updating and adding regulations that pertain to chemicals of concern, sustainability, product safety and more. Five years is a lifetime in cosmetic compliance, and things could change drastically by the time you are ready to move into a new market. Constant monitoring is time-consuming, so many companies rely on the Ithos Information Network. Updated quarterly, the IIN’s managed content databases will automatically flag any updates affecting your product portfolio – before you launch in a new jurisdiction.

Starting a new cosmetic or skin care brand isn’t easy. Planning ahead can help you build a global brand from the beginning, so you are ready when it is time to grow. At Ithos, our team of experts and compliance software solutions save time and money – so brands of all sizes can launch in new markets faster. Contact us today for a customized demonstration of how the Ithos Information Network can help you. 

Brands seek waiver for more time to meet New York State requirements 

Ithos is working with several cosmetic brands to meet New York State’s requirements for permissible levels of 1, 4 Dioxane in cosmetics, personal care, and cleaning products. Many are tapping our team of regulatory experts to submit a waiver. If approved, it grants more time to comply with the new regulations. 

New York’s ban went into effect on January 1, 2022, with permissible levels of the substance starting at 10 parts per million (ppm) for cosmetics and 2 ppms for personal care and cleaning products. This level will go down to 1ppm for certain personal care and cleaning products by the end of 2023.  It is important to note that the New York Department of Environmental Conservation’s definitions of personal care and cosmetics differ from that of many other regulations and authorities.

See New York State’s full phase-down schedule of 1, 4 Dioxane here. 

The Ithos team of regulatory experts has also been working with brands to analyze the risk that the 1,4 Dioxane ban poses across their full product portfolio. From review of raw materials and impurities to final formula documentation, it is important that companies get started on this significant change in cosmetic compliance.  Ithos expects more states to follow New York and California, which also addressed the chemical in cosmetics, personal care, and household products. 

See Ithos experts’ recommended steps for meeting New York’s new regulations. 

While it is not added directly to consumer product formulas, 1, 4 Dioxane can be found as a trace contaminant in certain ingredients, including common foaming agents used in shampoo, conditioner, soap and shower gel products.  See a full list. 

Because reformulating is often required, many brands are turning to Ithos for help requesting a waiver from New York State. Once granted, it provides another full year to comply with the ban, giving companies time to use the IIN to identify alternative ingredients, source raw materials, update packaging and gather required documentation. 

If you’ve not yet begun addressing the New York State 1,4 Dioxane ban, it is important to get started right away. If you are developing new products, Ithos recommends creating formulations that fully comply with 1,4 Dioxane regulations. To learn how our new Formul8 system can help, contact us today. 

Asking the right questions up front can avoid costly delays in cosmetic contract manufacturing 

Finding a reliable cosmetic developer and manufacturer is critical in getting a product to market. The COVID pandemic and related supply chain challenges have shown a strong manufacturing partner is key to avoiding costly disruptions. At Ithos, we work closely with brands and their manufacturers to ensure cosmetic compliance throughout the product life cycle. Below, our team of experts compiled five tips for finding the best cosmetics manufacturer.

1. Know the manufacturer’s compliance status (cosmetic vs. drug)

When selecting a cosmetic contract manufacturer, investigate their compliance status with both state and federal agencies. Ensuring they fully comply with the Food and Drug Association’s Good Manufacturing Practices (GMPs) is imperative to the long term quality, safety and marketability of your product. If you plan to sell cosmetics globally, be sure the manufacturer is meeting ISO 22716 standards and can provide relevant  documentation.  If you have a drug product, verify that the manufacturer has a current drug establishment registration in addition to a local state licensure (if applicable) and is in good standing with the corresponding state and federal agencies.

2. Verify experience and competency for your product type 

Manufacturers may promote new production capabilities to attract more business. For example, a cosmetic contract manufacturer may extend their services to include drug manufacturing.  A manufacturer may specialize in liquids or semisolids, but incorporate powder production in their offerings. While it may sound logical and cost-effective, additional processes typically require a significant learning curve in terms of equipment, process and compliance. Scaling up GMP’s from cosmetics to drugs is no small task in development and manufacturing. Be sure to verify specific experience for your type of product up front, to avoid production or compliance challenges down the road.

3. Understand your manufacturer’s capacity 

Every brand has different needs, based on product volume. A small brand may avoid using a large manufacturer initially, because their smaller product run is too costly. Similarly, a larger brand with higher volume needs a manufacturer that can quickly scale up to meet demand. As a smaller brand with lower volume, you represent less revenue for the manufacturer. As a result, you may find once you place an order, you don’t get the attention and support you need for testing, documentation, research & development, sourcing raw materials, etc. At that point, it is too late. Do your homework by asking to speak to current customers of similar size. Be sure the manufacturer has a good track record of client service before you start working together and agree via a contract to their ownership for compliance and R&D related activities.

4. Insist on a formal manufacturing and/or quality assurance agreement

One of the biggest lessons learned during COVID is the importance of formal manufacturer agreements.  While a Quality Assurance agreement is a regulatory requirement for drug products, a contract should also be in place for cosmetic production. To protect your brand, be sure agreements document all  expectations of the manufacturer before you begin working together. They should also detail who is responsible for handling all compliance, operations and financial roles.

A formal outline of all required Product Information File (PIF) documentation should be established, especially when marketing to multiple countries. It speeds up diligence efforts when verifying a brand’s product and facility compliance, and helps meet international registration documentation requirements. Be sure to include the types of development testing required, as well as facility and financial responsibilities. Without agreements in place, a brand can only rely on expectations set for a particular purchase order only – and may suffer unintended and disruptive consequences in payment, production time, ingredient sourcing and other compliance issues. 

5. Gauge your manufacturer’s responsiveness

Vendors come and go, but true partnerships endure – and are key to maintaining your supply chain.  By testing how responsive your contract manufacturer is early in your relationship, you can avoid frustration in the future. Expect accurate, timely responses. If you’re not hearing back quickly, start looking for alternatives. Talk to other customers. Due diligence early on can avoid costly setbacks. Locking in a true partner ensures your contract manufacturer is ready to grow with you, as your product portfolio and target markets expand.

Helpful Links

US FDA Good Manufacturing Practice (GMP) Guidelines/Inspection Checklist for Cosmetics

International ISO 22716:2007 Standard

Current Good Manufacturing Practice—Guidance for Human Drug Compounding OutsourcingFacilities Under Section 503B of the FD&C Act Guidance for Industry

Voluntary Cosmetic Registration Program

Drug Establishments Current Registration Site

FDA OTC Registration and Listing

Contract Manufacturing Arrangements for Drugs: Quality Agreements Guidance for Industry

Whether you’re a brand, manufacturer, retailer, or raw materials supplier, Ithos can help ensure safe, quality, compliant products. We help speed up approvals and alert you to new regulations – all while keeping your documentation and product history organized and accessible. 

Cosmetic Companies Should Be Aware of FDA Regulatory Considerations for Microneedling Products

Despite its growing cosmetic popularity, the Food and Drug Administration’s current micro-needling guidance grants marketing authorization for a limited number of medical devices for specific uses in specified areas of the face and body. This means cosmetic companies may not be meeting the medical device requirements. Current FDA guidance only pertains to microneedling of the face and abdomen.  Furthermore,  if a microneedling instrument (manual or motorized) does not penetrate the living skin layers (epidermis and dermis) it would not be considered a medical device under current FDA definition. It is important that any cosmetic company considering microneedling accessories consult the full guidance titled, “Regulatory Considerations for Microneedling Products.”

How does microneedling improve the skin’s appearance?  

Historically, micron-sized (extremely small) needles, made of a variety of materials and shapes, have  been used in diagnostics, healthcare, and drug delivery. However, when arranged on a cylinder-like platform and rolled across the face or affixed to the point of a small pen for more precise targeting, microneedles have also become a new tool in exfoliating and improving the skin’s appearance. Because they penetrate the skin, microneedles deliver product directly to a target area, compared to topical application that takes time to soak through skin layers. 

What is the FDA microneedling guidance?

The FDA defines microneedling devices as, “instruments with technological features, such as many small needles, tips, or pins on the surface, which are repeatedly inserted and removed into the skin.” These needles may be rolled across the skin with a small device, stamped on the skin, or arranged on the tip of a pen-shaped instrument. These devices create many small puncture holes in the skin by moving over the skin repeatedly. In addition to its narrow marketing authorization of microneedling, the FDA has only granted marketing authorization for a limited number of medical devices for specific use. By including  potential risks and limits of microneedling on their website the FDA also aims to help consumers better understand microneedling if they are considering using these products.

Will the FDA approve more uses for microneedling? 

Until new, more specific FDA guidance is provided, to ensure consumer safety in cosmetic microneedling, both companies and consumers should do adequate research before using or marketing microneedling products. Further, they should familiarize themselves with the potential risks and side effects of using  devices incorrectly. Pre-existing medical or skin conditions should also be considered. Current FDA microneedling guidance was issued in 2020. 

Ithos continues to monitor microneedling and other emerging cosmetic products, ingredients and procedures. With our continuously updated database of managed regulatory content from over 60 countries, sign up for our newsletter to get the latest updates. 

Increased focus on harmful chemicals, as well as labeling and packaging of bath products and skin care for babies and children 

More states across the US are expected to adopt new regulations on toxic chemicals in children’s products. Laws are already on the books in six states, addressing harmful chemicals in bath and skin care products marketed for baby care and children’s use. They include:

  • Minnesota: Toxic Free Kids Act
  • Maine: Safer Chemicals in Children’s Products
  • New York: Toxic Chemicals in Children’s Products
  • Oregon: Toxic-Free Kids Act
  • Vermont: Chemical Disclosure for Children’s Products  
  • Washington: Children’s Safe Product Act (CSPA)

In some cases, new regulations are proving complicated, with brands relying on the Ithos Information Network to ensure up-to-date cosmetic compliance. In addition to limits on chemicals of concern (CoC), some states are also now requiring new government reporting of ingredients for both importers and domestic manufacturers.  

With a growing number of brands promising “clean” products for babies and children, more attention is focused on the safety and sustainability of baby products and children’s skin care products, including safe makeup for kids. In addition to chemicals of concern, many new regulations also address:

  • Labeling & product warnings
  • Directions for use
  • Child-resistant packaging
  • Raw materials 
  • Impurities

In the European Union, more attention has been given to safety risks of cosmetic and personal care products that resemble food – including those marketed to children. From “cupcake” bath bombs to “smoothie” shower gels, these types of product issues and recalls are posted weekly in the European Union, via a list called Safety Gate. It covers all consumer products in the EU (except food), and lists product names. Cosmetics are included in Safety Gate. Updates are also expected to Safe Products for Children, a formulation guide created in 2012 by the the Council of Europe Committee of Experts on Cosmetic Products (P-SC-COS).  

Whether you are trying to stay ahead of new state regulations or adding a new children’s product to your portfolio, Ithos can save valuable time and money. Our IIN platform provides instant, compliant ingredient reporting to ensure product safety, and our team of regulatory experts can help troubleshoot compliance challenges. Contact us to learn more. 

The tight labor market hasn’t spared cosmetic brands. We’re constantly hearing from customers who face a perfect storm when trying to hire cosmetic regulatory staff: 

  • Regulatory expertise is specific to field and product types, limiting the pool of qualified candidates. 
  • Brands with experienced regulatory staff are offering major incentives to keep them, like remote work and unlimited PTO.
  • Demand is high, and supply is low, so experienced regulatory professionals are commanding more money. Six figure salaries are common – and often out of reach for smaller brands and start-ups. 
  • All the while, continued expansion in both the number and size of cosmetic brands is driving greater need.  
  • Adding to the pressure, cosmetic companies are facing a constant stream of new regulations, as state and local governments adopt more safety and sustainability requirements. 

Many companies – both new and existing clients – are turning to Ithos to bridge the regulatory staffing gaps. Here’s why: 

  • Affordability: For new and smaller brands, Ithos makes financial sense. Access regulatory expertise at a fraction of the cost of an experienced, salaried employee.  
  • Technology: Because we own the Ithos Information Network, our online platform, we easily ingrain ourselves in your operation, boosting productivity. The IIN saves time by automating the compliance process, but also capturing institutional history and providing updates and new information.   
  • Experience: With a nine-person compliance team, we offer a breadth of experience to troubleshoot any regulatory challenge. And we’re always a phone call away. 

Increasing regulations across jurisdictions is making compliance more complex – and high stakes – each year. With activist customers, calling out companies on social media for questionable ingredients, claims, or practices, brands are facing far more scrutiny today. 

Having the right compliance tools and expertise saves money and boosts productivity, keeping new product launches on track. If you’re facing hiring challenges, let’s talk about ways that Ithos can help fill your regulatory gap.  

With COVID upending the global supply chain, we continue to advise clients who are scrambling to keep up production. Many innovative ideas and new processes have emerged from these challenges. And some solutions are here to stay – affording companies greater efficiency and protection from future disruptions. 

Here’s what we’re seeing: 

  • Sourcing ingredients: With continued high prices for raw materials, shrinking margins are forcing companies to seek alternative ingredients – that still deliver the same efficacy and appearance. Learning from this experience, many brands established a process with their manufacturer to quickly assess raw materials for compliance and efficacy, avoiding major disruptions. 
  • Hiring an R&D chemist consultant: Forced to switch gears quickly, many companies tapped R&D chemist consultants for replacement advice. Their understanding of formulation at the chemical level can provide faster solutions. Many smaller brands, without this in-house expertise, are retaining consultants, recognizing their value in navigating future challenges.
  • Having a back-up plan: The pandemic revealed how quickly disruption can occur. Forced to be more flexible, companies are using valuable lessons to strengthen their operations. This includes more options for the sourcing team and more agility in moving manufacturing to new jurisdictions. 
  • Packaging: As sales of cosmetics and other products plummeted during the pandemic,  countries and companies committed to doing the right thing couldn’t source enough post-consumer recycled material to meet requirements. While no permanent changes have been made, there is active discussion among trade groups about new legislation pertaining to packaging rules.  

The bottom line: Cosmetic companies need a change-management process.

We all learned it takes just one ingredient or production facility shutdown to create a devastating domino effect. Steps taken out of necessity during COVID have become a permanent part of operations. 

At Ithos, many customers turned to our team of regulatory experts to troubleshoot challenges during the pandemic. Now, they are using the Ithos Information Network to capture what they learned. By creating institutional history, they can go back and see what worked – the next time they face a challenge. 

To learn more about how Ithos can strengthen and streamline your compliance process contact us today.

It’s been more than two years since Great Britain officially withdrew from the European Union, but the biggest impact on cosmetic compliance is still to come. New regulations and changes affecting packaging, labeling, ingredient safety and recycling are set to go into effect over the coming months. 

Ithos recently hosted a webinar with Bridget Salter, VP, Regulatory Affairs, and Bryan Kawanami, Director of Global Regulatory Affairs walking through six key compliance issues, answering questions and providing guidance on what companies should be doing now to prepare for the changes ahead:  

  1. UK Plastic Packaging Tax (PPT): Designed to incentivize use of more recycled plastic in plastic packaging, the measure goes into effect April 1, 2022. Companies should register online with the HM Revenue & Customs (HMRC) and assess their packaging supply chains and production process to determine the impact of the PPT as well as begin to document this data and documentation  
  1. New Scientific Advisory Group on Chemical Safety of Non-Food and Non-Medicinal Consumer Products (SAG-CS): Formed in 2021 to provide scientific advice and risk assessment in the areas of public health and consumer safety, SAG-CS advises the Office for Product Safety and Standards (OPSS), offering opinions on proposed regulatory changes relating to a chemical substance. 

While cosmetic brands need take no formal action, they should monitor the group’s activity and opinions.  The important thing to note here is that UK positions on the safety of ingredients and cosmetic products will start to differ from that of the EU and that will need to be considered for compliant entry into the market.

  1. UK REACH Regulation: Similar to EU REACH (Registration, Evaluation, Authorization and restriction of Chemicals), UK REACH  was adopted January 1, 2021 and now operates independently. Placing the burden of proof on companies to demonstrate safe use of substances that go to market or are used in production, it covers manufacturing, importing, distributing or using chemicals as raw materials or finished products and applies to all companies, regardless of size. 
  1. United Kingdom Extended Producer Responsibility (EPR): Currently proposed to be phased in from 2023, the new rules would place full onus on packaging manufacturers, brands and retailers to cover the cost of disposing waste they produce. EPR reporting begins in 2023, based on 2022 data, with additional requirements expected. 
  1. Green Claims Code: Created by UK Competition and Markets Authority (CMA) and informed by research and public opinion, the Green Claims Code consists of six guiding principles for businesses making any environmental claims:
    •  Truthful and accurate
    • Clear and unambiguous
    • Not omit or hide important information
    • Comparisons should be fair and meaningful
    • The full life cycle should be considered
    • Claims should be substantiated

Reviews of misleading claims begin this year and breaches of the new code can be grounds for court proceedings and criminal liability, including for directors and other officers of corporate bodies.

  1. UK Aerosol Labeling: Beginning January 1, 2023 any new products destined for the UK will require the new UK Conformity Assessed (UKCA) mark on all aerosol labels. The new mark replaces the epsilon “3” mark and “CE” mark, which are currently required. Note that Northern Ireland has adopted its own labeling regulations. 

Have questions? Contact us to learn how our cloud-based cosmetic compliance solutions can make “Life After Brexit” easier for your cosmetic brand to manage

Disclaimer: We are not attorneys and nothing in this article should be considered legal counsel. The information provided is based on Ithos research, opinions and findings. 

Join Ithos Experts for March 9th Web Discussion on the impact of BREXIT on cosmetic compliance

Is your company ready for the regulatory changes that BREXIT will bring? 

Whether your brand is already selling in Europe, or you plan to be, Ithos is here to help. 

On Wednesday, March 9th, from 11:00am – 12:00pm EST, our expert team will provide an overview of what to expect – and the steps you should be taking now – to prepare for major changes in the United Kingdom regulatory landscape for cosmetics and personal care products. 

Join Bridget Salter, Vice President of Regulatory Affairs, and Bryan Kawanami, Director of Global Regulatory Affairs to learn about: 

  • SAG-CS (the new Scientific Advisory Group on Chemical Safety in Consumer Products) 
  • UK REACH
  • UK aerosol labeling
  • Plastic Packaging Tax 
  • New Extended Producer Responsibility (EPR)
  • Green Claims Code

The program will include time to ask questions.

Don’t miss this important discussion. It is the perfect way to bring your leadership and colleagues up to speed on the impact BREXIT could have on your business. 

The event is free, but you must register to attend. 

Considering moving into other international markets? Have questions about cosmetic compliance or need to streamline your regulatory process? Contact us to learn about our customized solutions. 

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