We are pleased to announce the appointment of of Milan L. Dayalal as president of Ithos Global. Milan’s passion, vision, and deep expertise in regulatory compliance solutions will accelerate our growth and strengthen our position as an industry-first thought leader.

Milan L. Dayalal, President

Milan has over 23 years of leadership experience with a focus on regulatory compliance. He understands what it takes to quickly and confidently deliver safe, compliant products to the global marketplace. According to Milan, researching, curating, and sharing timely regulatory updates are only part of the solution. Equally important are tailored implementation and support services that offer our clients peace of mind and greater success.

In previous leadership positions, Milan implemented innovative marketing and sales strategies, developed beneficial strategic partnerships, and significantly enhanced revenue and customer acquisition. Our shared values and objectives make Milan a great addition to the Ithos team. We look forward to his positive impact on our organization.

If you’re attending BeautyConnect in Los Angeles on November 6-8, stop by our exhibit and meet Milan in person. Or contact him at 440-668-9801 or via email to welcome him to Ithos and discuss your needs.

In-cosmetics Global is an industry event that we eagerly look forward to every year. This year was no exception, as we were thrilled to showcase our innovative PLM solutions at the Fira Barcelona Gran Via from March 28-30. Our team was excited to connect with industry peers, clients, and prospects to share insights, demonstrate our software and services, and build relationships that will last long after the event has concluded.

At Stand AA29, our expert team was on-site to discuss how our solutions can help businesses manage their compliance processes and launch compliant products in international markets.

Senior Product Manager, Ben Alston and President of Ithos Global, Mark Schmidt at Stand AA29.

During our time at in-cosmetics Global 2023, we also had the opportunity to participate in an exciting sponsored opportunity. On the first day of the event, Tristan Hurley from Cosmetics Business stopped by our booth to talk with team about emerging U.S. cosmetics regulations and new product development to the Ithos Information Network (IIN). 

Tristan Hurley from Cosmetics Business interviews Nicole Steinruck, Director of Sales and Ben Alston, Senior Product Manager at Stand AA29.

On the second day of the event, we hosted an intimate cocktail hour at Aguelo Taberna in the historic Gothic District of Barcelona. While there, our team hosted our friends and partners from Cosmetics Business and clients from Rare Beauty. We were also joined by the co-founders of Validated Claim Support and a representative from Maelys Cosmetics.

It was wonderful to see some familiar faces and make new connections, and simply enjoy our time together in Barcelona!

Our team and guests enjoyed a variety of shared plates and Spanish Cava.

We are grateful for the opportunity to connect with industry peers, clients, and prospects, and we look forward to continuing these relationships and building new ones in the years to come. Thank you to everyone who visited our booth, attended our cocktail hour, and contributed to the success of this fantastic event. We can’t wait to see you again next year!

Picture this: You’ve developed an amazing cosmetic or personal care product that you’re excited to share with the world. But before you can do so, you’re faced with the daunting task of ensuring it meets all necessary regulations and standards. 

Ensuring regulatory compliance is a vital step in new product development; but it’s also one of the most complex and error-prone. Companies that delay addressing compliance requirements until later in the product development process often encounter more work, risks, and complications.

That’s where owning your documentation and compliance processes comes in. 

In this article, we’ll explore the benefits of owning your documentation and compliance processes for your cosmetics or personal care company.

Improved Quality Control

Owning your documentation and compliance processes means you have greater control over the quality of your products. You can confidently ensure that your products meet the required standards and are safe for consumers.

Steps you can take:

  • Exception Reports in Document Manager
    • Review on-hand documentation to understand where you have gaps in information.
  • Ithos Global’s Supplier Scorecard and RMCL
    • Learn which Suppliers are cooperating with your company and establish protocols for selecting new and alternative suppliers. 
  • Post-market surveillance (“Cosmetovigilance”)
    • Stay up-to-date with regulatory changes and get notified immediately if any of your products are impacted by changing regulations.

Greater Efficiency

Staying compliant can be a challenging task for companies that don’t have adequate resources or tools. In these scenarios, it may seem like prioritizing compliance requires sacrificing product development speed and efficiency, which can ultimately affect employee morale. But prioritizing compliance doesn’t have to mean slowing down. 

With a centralized portal, teams can avoid missing changes made to marketing briefs and keep all relevant departments on the same page.

Steps you can take:

  • Formula Versioning in Formul8
    • Track the reasons for changing a formula and manage the formula testing to eliminate recurring issues. Estimate batch costs with Formul8 for better purchasing and forecasting. Keep a complete history of your formulas, so that you can always refer back to the original version and resolve issues quickly and easily. 
  • Document Manager
    • Instead of relying on email, instant messaging, or other communication channels, employees with access to Document Manager can share information, collaborate on projects, and keep track of deadlines and deliverables. Consolidating your information into a compliant PLM system will save your team time spent searching, collecting, managing and updating documentation.

Mitigation of Risks

Taking responsibility for your documentation and compliance processes enables you to guarantee that your organization conforms to all relevant rules and guidelines. Involving regulatory support and solutions early-on during new product development (NPD) can minimize the potential for expensive penalties and legal consequences that may arise from non-compliance. 

Steps you can take:

  • PIFs, Safety Assessments, Claims substantiations
    • Refer to Ithos Global’s leading regulatory professionals in the cosmetics industry to help maximize your company’s data organization. Compile dossiers for PIFs, author SDSs and ILs whenever you need them.

Increased Customer Trust

Bolster consumer confidence by demonstrating your commitment to producing safe and high-quality products.

Steps you can take:

  • Ithos Supplier Scorecard – coming soon!
    • One way to ensure quality is to use a Supplier Scorecard to measure and rate a facility’s or raw material suppliers’ compliance and sourcing methods. Earning a high score from a third party evaluator – such as Ithos – proves your commitment to compliance. 

Manufacturer Scorecard: Four Factors to Consider

Competitive Advantage

Sharpen your competitive edge in the marketplace and promote your company’s commitment to compliance. 

Steps you can take:

  • Ithos Supplier Scorecard – coming soon!
    • Earn certification from a third party evaluator and position yourself competitively in the cosmetic and personal care industry as a reliable partner for providing accurate, quality compliance documentation. 

In conclusion, owning your documentation and compliance processes is a strategic move that can bring many benefits to your cosmetics or personal care company. With the help of solutions like Ithos, your company can streamline compliance processes and ensure that your products meet the required standards, giving you peace of mind and a stronger position in the industry.

As 2022 draws to a close, many brands are evaluating their relationships and contracts with manufacturers. Increasingly, Ithos is seeing brands employ a “scorecard” system to rate factors such as responsiveness and quality.

5 Things to Consider Before Contracting a Cosmetic Manufacturer

 At the same time, more manufacturers are turning to the Ithos Information Network to improve their scores. Our software solution organizes regulatory documents for instant availability for any brand or product. It also flags problem ingredients, whether a brand is developing a new product or trying to meet ingredient and packaging regulations as they expand to new retailers or markets.

 Below is a checklist of four key factors when evaluating a manufacturer:

  • Responsiveness: How quickly are issues communicated? Are you included in decision making on how to move forward? Your manufacturer should be another set of eyes, always looking out for you. If they use the IIN, it is constantly updated to identify compliance issues in every jurisdiction.   
  • Quality: While mistakes can happen, are systems in place to prevent problems, and quickly catch them? From applying the wrong label to filling the wrong bottle, if there was an issue, how well was it corrected? Some manufacturers send a sample of each batch to verify consistent smell, appearance, packaging and labeling. If issues arise, the IIN makes it easy to access key information for a quicker fix.
  •  Fulfillment: How well are quality and aesthetic specifications being met? Are products being shipped on time, sticking to an agreed upon schedule? Does the manufacturer have the capacity to grow with you? Be like Goldilocks in the famous fairy tale – you need a manufacturer that isn’t too small or too big, but just right.
  • Regulatory documents: Keeping documents up to date and organized is time-consuming. Many manufacturers are turning to Ithos to help, knowing we’ll also keep them up to date on changing regulations while instantly producing a PIF or SDS. Unlike some crowd-sourced data, at Ithos our database covers 60 countries and is monitored by compliance experts who explain changes that affect your products.

The four factors above are a good place to start a conversation with your manufacturer about how they can best meet your needs in the year ahead.

Given the increased scrutiny of ingredients by both retailers and governments, brand expansion of product portfolios into accessories and other lines, as well as new international opportunities selling online, both brands and manufacturers use the Ithos Information Network to organize and access compliance information as they grow.

 If you have a question about your contract with a manufacturer or are looking for help to automate your regulatory functions, contact us to learn which solution is right for you.

Don’t miss our Pre-Event Workshop at Beauty Connect LA on November 1st

Is your beauty or personal care brand using compliance data to drive commercialization?

You should be.

On November 1st at Beauty Connect LA, Ithos experts will explain the digital transformation taking place in cosmetic compliance and commercialization – and why you can’t afford to get left behind.

At Ithos, we work with brands like Ulta, Target, Harry’s, Half Magic and Rare Beauty. Our own Bridget Salter, VP Regulatory Affairs and Ben Alston, Senior Product Manager will be in-person at the Millenium Biltmore Hotel to share insights and answer your questions about:   

  • Social media product claims and consumer influence on development
  • Industry best practices when preparing for market expansion
  • Preparing product and raw material dossiers for potential acquisitions
  • Important regulatory changes and emerging trends

This pre-event workshop is designed for retailers, brand incubators, manufacturers and mid-to-large size brands seeking entry to major retailers and seeking to expand globally.

Attending Beauty Connect LA on November 2-3? Let’s talk! Find us in the “Gold Partner” area, or contact us today to set up a time to stop by our booth and see our Ithos Information Network in action.

New Feature Launched to Handle Growing Complexity of Labeling, Packaging and other Regulatory Requirements

The Ithos Information Network now includes an Artwork Review Workflow to handle the growing complexity of regulatory requirements. Our team developed this valuable new feature to guide brands through required regulatory elements of both labeling and packaging. Designed to save time and money, the workflow ensures claims are substantiated across multiple jurisdictions. 

Central American Countries Update Technical Regulations

The Artwork Review Workflow walks you through your design, step by step, to ensure compliance across the whole label, including:

  • Ingredient list:  In descending order, there are specific requirements for font size and placement on cosmetic and personal care labeling.
  • Product identity: This is a basic regulatory labeling requirement that informs consumers about the type of product as well as where and how to use it. For example, indicating whether a product is body lotion or shower gel is required on the front of the label.
  • Net contents: The total amount of product contained in packaging must be included on the label’s principal panel.This required element must be accurate to what is in the package and must be expressed in the correct units of measure.
  • Batch code: This indicates when and where a product was produced, to help with tracing, should there be a recall or any issues. While not required on the front panel, it can be located anywhere, but must be consistently tracked by brand and manufacturer.
  • Directions for use/warnings: While not required for all products, certain types, such as sunscreen, toothpaste, and acne products, require specific warnings. Certain ingredients can also trigger a warning.  In general, it is the responsibility of the company putting a product on the market to include a warning statement whenever necessary or appropriate to prevent any health hazard that may be associated with the product. 
  • Manufacturer: The name and address of manufacturer must be listed on all products, so a customer knows who to contact with a question or issue.

Read the FDA’s Cosmetic Labeling Guide 

As a result of more claims being made about products’ formulation and packaging, there is far more to substantiate and document today, creating a more complex process for brands to manage. 

Ithos to the rescue! 

By creating the Artwork Review Workflow in the Ithos Information Network, brands can now verify claims across multiple jurisdictions and as well as compliance of the required regulatory labeling elements. Even if your brand isn’t ready to enter a new market, your product will be. By verifying artwork from the beginning, you’ll avoid costly delays and reprinting of labels down the road.

Contact us for a demo of how the Artwork Review Workflow can help guide your brand.

From hair brushes to fitness gear, Ithos is helping more cosmetic brands add accessories to their product portfolio. While creating up-sell opportunities, many brands are also expanding product lines through partnerships in other brand categories, by harnessing the power of influencers or adding CBD to products. For some, the goal is to position themselves as a lifestyle brand. 

Read more about the future of CBD in cosmetics 

As with any product category expansion, brands must contend with a new set of regulations. Like makeup, shampoo or body lotion, accessories are also subject to varying compliance around the world. Everything from brush bristle composition to the metal in a cosmetic bag zipper can be subject to an evolving list of safety rules. Because the Ithos Information Network (IIN), our regulatory compliance software solution, can also manage accessories, we make it faster and simpler for brands to expand into new categories. 

Most brands begin by storing all new accessory documentation in the IIN. When they create new products, the IIN keeps all testing data, labeling information and sourcing documents organized, updated and accessible to multiple users. It also makes it easy to share information with government agencies, contract manufacturers or retailers. And clients can also tap the Ithos team of regulatory experts for guidance or troubleshooting when they move into the accessories market. 

Whether you’re thinking about adding accessories to your product mix or have already begun the process, Ithos can help keep your new product launches on track and on budget. Contact us today to learn more. 

Heading to the Big Apple for the New York Society of Cosmetic Chemists Suppliers’ Day 2022 next week?

Ithos will be there – and we’d love to see you in person!

Our team is traveling to New York City’s Jacob J. Javits Center, May 3-4, 2022 to showcase how our cosmetic compliance solutions are helping major brands launch in new markets faster.

Visit our booth (#1378): Stop by for your special gift, get a coupon to save on an SDS and learn how the Ithos Information Network (IIN) can save you time and money, while streamlining your regulatory process.  

Set up a meeting: Tell us about your specific compliance challenges, from sourcing raw materials to the 1, 4 Dioxane ban. We’ll show how our software and team of experts create a customized, affordable solution.

Find out why companies like Harry’s, Ulta, Rules Beauty and ROC trust Ithos Global for cosmetic regulatory compliance needs. Whether you’re a brand, manufacturer, retailer, or raw materials supplier, Ithos helps avoid fines, speed up approvals and alert you to new regulations – all while organizing your documentation and product history.

Register here to attend NYSCC Suppliers’ Day 2022. 

Watch the video.

Not traveling to New York? We’d still love to show you how Ithos can help your busy regulatory team save time and keep product launches on schedule. 

We are very excited that Ithos is a guest presenter at the 2022 in-cosmetics Global conference. After two years of virtual events, we will be in person, April 5th– 7th in Paris, France, sharing how our growing cosmetic compliance solutions are helping launch brands in new markets faster.

If you or someone from your team is attending, we’d love to connect:   

1. Attend our presentation: Tuesday, April 5th 9:40 am in Theater 2: Our own Amanda Rovito and Ben Alston show how the new Ithos Formul8 solution gives you the power to create compliant products – from the start. 

2. Visit our booth – R87:  Come say hello, get a special gift and learn more about how Ithos is helping brands such as Harry’s, Ulta and ROC with their compliance needs.

3. Book a meeting: We’ll show you how the Ithos Information Network streamlines regulatory reports, formula changes and supplier documentation. And how our team of regulatory experts guide you through the compliance process.

If you aren’t traveling to Paris, you can still sign up for in-cosmetics Global’s virtual event. Once registered, you’ll gain access to our Ithos presentation as well as other seminars on marketing trends and sustainability. 

Contact us today to learn more, schedule a demo or discuss how Ithos can help you save time and money – and launch your products in new markets faster.

Your life just got easier — thanks to Ithos.


Ithos is pleased to announce that it is now including Document Manager in all IIN Limited  subscriptions – at no extra charge.

This valuable tool makes it faster and easier to organize formula documentation. Stop looking up ingredient compliance data in our online platform, the Ithos Information Network (IIN), then storing documentation in a separate location. Now, access everything in one place: the IIN.

How Document Manager Helps:

  • Single Source of Truth: With Document Manager, the IIN becomes a single source of truth for formula and raw material documents.
  • Exception Report: Quickly determine what’s missing to complete documentation.
  • Easy Reference: The table format provides a global snapshot of all documents, with the power to customize organization to best meet a brand’s needs.
  • Filters: Instantly sort documents by raw material, jurisdiction, formula, product or vendor.
  • Instant downloads: Instantly download all relevant documents with one click on the product tab
  • Copy across products: Reuse the same document across multiple products and formulas.

Until now, Document Manager was only available to IIN Regulatory subscribers. However, in conversations with customers, we recognized it is a key solution to expand your product portfolio, while managing increasingly complex compliance reporting.

We’re excited to see how Document Manager can help grow your brand. 

Contact us to learn more or watch our recent webinar about how Document Manager works.

Since adding Document Manager to all Tier A subscriptions, brands are using it to build out a Raw Material Document Repository. In addition to having documents at your fingertips, using Document Manager saves on implementation costs, if you decide to upgrade your IIN subscription to meet your brands growing compliance needs. 

Location

Ithos Global Inc.
16 West Martin Street
Suite 10
Raleigh, NC 27601

Ithos Global is a business unit of Cordance Operations LLC